Refund Policy

Latest Update: 11/15/2024

At IMAG, LLC, we strive to ensure your satisfaction with our products. Please review our refund policy below:

1. Eligibility for Refunds

Refunds are only available for defective or damaged products. To request a refund, you must contact us within 7 days of receiving your order.

2. Non-Refundable Items

All digital products, downloads, and sale items are non-refundable.

3. Requesting a Refund

To request a refund, email us at Imagllc08@gmail.com with the following details:

- Proof of purchase (order number or receipt).

- A description and photo of the defect or damage.

4. Refund Process

Once your request is reviewed and approved:

- Refunds will be processed to your original payment method within 5-7 business days.

- Shipping costs are non-refundable unless the return is due to our error.

5. Exchanges

Defective or damaged items may be exchanged for the same product. Please contact us within 7 days of delivery to arrange an exchange.

6. Changes to This Policy

IMAG, LLC reserves the right to update this refund policy at any time. Changes will be posted on this page.

If you have any questions or concerns, feel free to contact us at Imagllc08@gmail.com. Thank you for choosing IMAG, LLC!